Shubh Services Tips and News » Announcements

Don’t download any settings files

arun — Thu, 15 Jul 2010 07:22:24 +0000

A few clients have received emails telling them that we have released a new settings file and that they should download this to use our hosting and email services.

We have not released any such file and won’t do so. We never send any email with .exe attachments. This is a spam email and please delete this immediately.If in doubt, feel free to call our support number (033) 22420071.

Shubh Services support team

PDF Attachments from Unknown People: Don’t Open

arun — Mon, 18 Jan 2010 10:11:17 +0000

We have noticed that some people have received PDF attachments from unknown people with enticing subject lines and messages. Please do not open such attachments through your PDF viewer (Adobe Reader or Acrobat etc). You should immediately delete the mail if the sender is unknown.

There have been instances where these PDF documents have managed to install virus/Trojan on user computers once they are opened, using some vulnerabilities in the PDF reader software.

Play safe – open attachments from known people only.

Spamassassin cannot be turned off

arun — Mon, 10 Mar 2008 07:00:53 +0000

You might remember that we use spamassassin anti-spam system to block the spam mails coming to your account.

We have noticed a few people turning off their spamassassin and get thousands of spam resulting in clogging of their email boxes. This causes them to lose their important business mail and also puts a heavy toll on the server which keeps on trying to deliver these mails to the user mailboxes.

We have made “having spamassassin on” compulsory on all the domains with immediate effect. While you have the full authority to manage the spamassassin settings through your control panel, you cannot turn it off. This is required to keep the sanity of the server intact.

Who owns the domain?

arun — Mon, 18 Sep 2006 11:10:14 +0000

You own your domain. When you book a domain with us, either by asking us over the phone to book it or ordering by email or through the online system, you are the owner and we always make sure we honour that.

Sometimes the domain records will show our name because by default, the domain gets booked in our name and then we have to change that. Don’t get puzzled or confused. We have no intention to grab your domain name

There is only one exception to this. If you have not paid your dues despite several reminders, we reserve the right to restrict your edit access to the domain records. We will release it as soon as we have received a clear payment.

We feel very bad doing this and have only rarely done this but like everyone, we also have some clients who think we should run after them to get a few hundred rupees payment released. Please honour our time – we would rather spend that serving you.

Launching…Get, Set, Go!

arun — Thu, 31 Aug 2006 03:06:07 +0000

Hello there

As someone who has been dealing with blogs for a long time and after preaching to several companies about the need for a blog, I decided to take time out to set up a blog for Ebizindia also.

If you have bought any of our services or are planning to buy one, you will find ways to make a better use of the service and increase your return on investment.

Our support helps people get more benefit out of our web hosting, web promotion and other services. We will discuss some of those ways for you to profit from.

You might pick up a good tip, even if you are not an Ebizindia customer. So keep watching this space.

And thanks for stopping by

Arun